SHIPPING ORIGIN
All pieces are shipped from our studio in Paris, France. We work exclusively with international carriers experienced in handling antiques, decorative objects, and collectible design.

CUSTOMS, DUTIES AND TAXES
Because all items ship from France, US Customs may apply import duties or taxes.

RESPONSIBILITY 
These charges are not included in the item price or shipping cost and are the responsibility of the customer unless otherwise stated.

WHAT DUTIES MAY APPLY
The United States classifies antiques, art, furniture, and decorative objects under specific tariff codes. Duties vary depending on age, material, and category.

DELIVERED DUTY PAID (DDP)
If you prefer to pay all duties and taxes upfront with no fees upon delivery, DDP service can be arranged upon request.

PACKAGING STANDARDS
Every item is packed to museum-level standards, tailored to its age, fragility, and material.

PACKAGING MAY INCLUDE:

    •    Double boxing


    •    Multi-layer protective wrapping


    •    Corner and edge reinforcement


    •    Waterproof lining


    •    Custom-built crates for delicate objects


    •    Shock and tilt indicators



We prioritize preservation and safe transit above all else.

SHIPPING TO THE UNITED STATES
Standard International Shipping (Fedex / DHL Express)
Fedex Worldwide Expedited: 4 to 7 business days
Fedex Worldwide Saver: 2 to 4 business days
DHL Express Worldwide: 3 to 5 business days
All shipments are fully tracked. Signature is required for most deliveries according to  and DHL service standards. Customers may manage delivery preferences directly with the carrier while the shipment is in transit.

PROCESSING TIME
Standard orders ship within 3 to 5 business days.
Orders requiring special handling or custom packing ship within 5 to 10 business days.
A shipping confirmation with tracking is sent once your order leaves Paris.

SHIPPING COSTS
Shipping costs are calculated automatically at checkout based on:
    •    Delivery address


    •    Package weight and dimensions


    •    Selected service level


White-glove delivery is not automated and is available upon request for trade clients only.

WHITE-GLOVE DELIVERY (TRADE ONLY)
We offer manual white-glove delivery coordination for designers, galleries, and collectors.

SERVICES MAY INCLUDE:
    •    Consolidated international shipments


    •    Pre-shipment condition reports


    •    Provenance documentation


    •    Customs assistance


Note: We do not ship bulky or oversized pieces.
Please contact us to arrange a quote.

SHIPPING CONFIRMATION
You will receive an email with Fedex or DHL tracking information once your order has shipped.

After the carrier marks the package as “delivered,” it becomes the customer’s responsibility to secure the parcel.

We recommend monitoring tracking and retrieving your package promptly.

LOST OR STOLEN SHIPMENTS

LOST IN TRANSIT - If a package is lost, we will open a claim with Fedex or DHL and assist until resolution.

PACKAGES MARKED AS DELIVERED - If tracking shows “delivered,” we cannot replace items stolen after delivery unless the shipment was insured with signature required and the carrier confirms an incorrect delivery.

Fedex and DHL consider a package delivered once it is scanned at the delivery location.

ADDRESS ERRORS AND FAILED DELIVERY ATTEMPTS

INCORRECT OR INCOMPLETE ADDRESSES - If the address provided is incorrect or incomplete, Fedex or DHL may return the shipment to sender.

Re-shipping fees are the customer’s responsibility.
Delays caused by address errors are outside our control.

FAILED DELIVERY ATTEMPTS
If delivery is attempted and no one is available, Fedex or DHL may hold the package at a local access point.

The customer must retrieve the package within the timeframe provided by the carrier.
Unclaimed packages returned to us must be reshipped at the customer’s expense.

RETURNS AND DAMAGED GOODS
We accept returns only for items damaged during transit.

DAMAGE CLAIM REQUIREMENTS
Notify us within 24 hours of delivery.
Provide clear photos of:
    1    The damaged item


    2    Inner packaging


    3    Outer packaging


    4    Shipping label



Keep all packaging materials until the claim is resolved.
Contact us for return validation before sending anything back.
Refund Method

Approved damaged returns are eligible for store credit only.
We do not accept returns for any other reason.

ENVIRONMENTAL RESPONSIBILITY
We use recyclable and reusable materials whenever possible and prioritize packaging approaches that minimize waste without compromising object safety.

TRADE CLIENTS (DESIGNERS, GALLERIES, COLLECTORS)

WE OFFER:
    •    Consolidated shipments


    •    Condition reports
    •    Provenance documentation
    •    Assistance with customs classification and tariff codes



Please contact us for tailored logistics support.

REFUND METHOD
Approved damaged returns are eligible for store credit only.
We do not accept returns for any other reason.

ENVIRONMENTAL RESPONSIBILITY
We use recyclable and reusable materials whenever possible and prioritize packaging approaches that minimize waste without compromising object safety.

CONDITION REPORTS
Provenance documentation
Assistance with customs classification and tariff codes